Privacy Policy

1. Data we collect

• Details you send through our forms: name, company, work email, phone or messaging handle, country, website and expected volume.
• For merchants: company documents, director and owner identity documents, bank details and transaction records, as required for verification and anti-money-laundering checks.
• Technical data: IP address, browser and device information and pages visited, used for security and to improve the site.

2. Why we use it

• To reply to enquiries and provide our services.
• To verify businesses and meet anti-money-laundering, sanctions and record-keeping duties.
• To keep our systems secure and prevent fraud.

3. Who we share it with

Licensed banks and payment institutions that process your payments, identity and sanctions screening providers, hosting providers, and authorities where the law requires it. We do not sell personal data.

4. Where it is stored and for how long

Some data must stay in the country where the payment happens, under local rules. We keep merchant and transaction records for as long as financial and anti-money-laundering laws require, and enquiry data only as long as needed to respond.

5. Your rights

You can ask to see, correct or delete your data, or object to how we use it, subject to legal record-keeping duties. Write to compliance@b2pay.co.